Purpose and Scope
These legal notices govern access to and use of the website TheBluePeter available at https://www.thebluepeterplymouth.co.uk (the “Website”). By accessing or using the Website, you agree to comply with these notices and with all applicable laws and regulations.
Website Hosting
The Website is hosted and protected by Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, United States.
Access and Use of the Website
- You may use the Website for lawful, personal, and non-commercial purposes only.
- You must not interfere with the proper functioning of the Website, attempt to circumvent security measures, introduce malware, perform automated scraping, or undertake any activity that could damage the Website or its users.
- We may suspend, withdraw, or restrict availability of all or any part of the Website without notice where reasonably necessary (for example, for maintenance, security, or legal compliance).
Intellectual Property
All content on the Website, including but not limited to text, graphics, photographs, logos, icons, audio and video clips, page layout, and software (the “Content”), is protected by intellectual property laws. The “TheBluePeter” name, trade dress, and any related logos are protected identifiers. Third-party trademarks and content are the property of their respective owners.
- You may view the Website and print or download extracts for your personal, non-commercial use only.
- Any other use, including reproduction, distribution, modification, adaptation, translation, public display, or republication of the Content, in whole or in part, without prior written authorisation is prohibited.
- No licence to use any trademark is granted or implied by your use of the Website.
Liability and Warranties
- The Website and its Content are provided for general information purposes. We use reasonable efforts to ensure accuracy and availability but make no promises or warranties that the Content is complete, accurate, up-to-date, or that the Website will be uninterrupted or error-free.
- To the fullest extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to the Website or any Content, whether express or implied.
- We are not responsible for loss or damage arising from events beyond our reasonable control, or for any loss of profits, business, goodwill, data, or any indirect or consequential losses.
- Nothing in these legal notices excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
Personal Data and Privacy
The operator of the Website acts as the data controller for personal data collected through or in connection with the Website and processes such data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Categories of Data Collected
- Identification and contact data that you provide (for example, your name, telephone number, and any message content) when you communicate with us.
- Reservation or booking information where relevant to services you request.
- Marketing preferences (for example, whether you have opted in to receive updates).
- Technical and browsing data collected automatically (for example, IP address, device and browser information, pages viewed, date/time, and cookies or similar technologies).
Purposes and Legal Bases
- To respond to enquiries and provide requested services (performance of a contract or steps taken at your request; legitimate interests in operating the Website and responding to users).
- To manage reservations, events, and customer service (performance of a contract; legitimate interests in service delivery).
- To send marketing communications where you have given consent (consent, which you can withdraw at any time).
- To ensure security, prevent fraud and abuse, maintain and improve the Website, and compile aggregated statistics (legitimate interests in ensuring the security and proper functioning of our services).
- To comply with legal obligations, including tax and accounting record-keeping (legal obligation).
Retention Periods
- Enquiries and customer communications: retained for up to 12 months after last interaction.
- Reservation and transaction records: retained for up to 6 years to comply with legal and accounting obligations.
- Marketing preferences and mailing lists: retained until you unsubscribe or request deletion.
- Technical logs and security records: typically retained for up to 12 months, unless needed longer for security or legal reasons.
- Cookies: retained as described in the Cookies section below.
Recipients and International Transfers
Personal data may be shared with service providers engaged to support the Website (for example, hosting, security, analytics, communications, or booking tools) strictly for the purposes described above and under appropriate contractual safeguards. Technical and security data may be processed by Cloudflare, Inc. in the United States. Where data is transferred outside the UK, appropriate safeguards are used, such as recognised data transfer mechanisms and contractual protections.
Your Rights
You have the rights of access, rectification, erasure, restriction, objection (including to direct marketing), and data portability, as well as the right to withdraw consent where processing is based on consent. To exercise your rights, contact us using the contact details provided on this Website. For security reasons, we may need to verify your identity before responding.
Complaints
You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO), at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, telephone 0303 123 1113.
Security
We implement appropriate technical and organisational measures designed to protect personal data, including encryption in transit (TLS), access controls, and security monitoring. However, no internet transmission or storage system can be guaranteed to be 100% secure.
Children
The Website is not directed to children, and we do not knowingly collect personal data from individuals under 16 years of age.
Changes to These Legal Notices
We may update these legal notices to reflect changes in law or our practices. Changes take effect upon publication on the Website. Last updated: 14 December 2025.
Applicable Law and Jurisdiction
These legal notices, their subject matter, and their formation are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising out of or in connection with the use of the Website, without prejudice to any mandatory rights you may have as a consumer under applicable law.